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Shipping & Return Policy
 
Delivery
 
Please allow 10 to 12 business days for delivery once your order has been processed. Order processing can take up to 48 hours. Each product is custom-made and therefore orders with multiple products can arrive in separate packages on different days. If you would like expedited shipping there is an additional charge to meet a specific delivery dates. Please email us at shipping@spiritshop.com to make this request. Please note: There is NO guarantee associated with expedited shipping.

Please be sure that your credit or debit card billing information is entered correctly. Mistakes in billing information and insufficient funds on debit cards account for most of the delays in shipping products.

 
Shipping Policy
 
Shipping charges are based on the actual weight of items ordered. You can see the calculated cost on the shopping cart based on items ordered.
 
Shipping Rates - DHL Priority Shipping

-

 3 lbs

$4.00/lb

 3.01 lbs

 14.99 lbs

$3.50/lb

 15.00 lbs

 49.99 lbs

$3.25/lb

 50.00 lbs

 +

$3.00/lb

 Minimum Shipping & Handling Fee of $6.95 

 
Depending on the type(s) of products that you order, you may receive your purchases in multiple shipments.
 
Return Policy
 
We understand that purchasing custom printed products online is a new experience for many of our customers. In order to alleviate any concerns you might have with this new method of purchasing, Spirit Shop has put in place a 100% Satisfaction Guarantee. While most customized products are not generally accompanied by a satisfaction guarantee, we are more than confident that you will be happy with your purchase.

However, if you are unsatisfied with your order, we are here to help.

- If we made a mistake, we will replace your item or refund your money. Simply contact customer support within 7 days of receiving your order and we will process your refund or exchange.

- If you made a mistake, such as ordering the wrong size or not proofreading your design, give us a call and we promise to work with you to find a reasonable solution that will satisfy you.


Need assistance? Contact us at 877.848.3907,
email us at support@spiritshop.com,
or chat with us online ->
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